Five channels. One brilliant agent.
Every agent is bespoke – built around your business, your customers and your tone of voice. Pick a channel, or combine all.
What's included
Everything your receptionist does, by plan.
One assistant per business, with its own settings and its own data. Every plan is built, trained and tested by us before it goes live.
| Feature | Voice£29 | Starter£79 | Growth£199 | Scale£299 |
|---|---|---|---|---|
| Channels | ||||
| Phone, answered by voice | One of | |||
| WhatsApp, on your own number | One of | |||
| Website chat widget | One of | |||
| Instagram direct messages | One of | |||
| Facebook Messenger | One of | |||
| Voice minutes included each month | 100 | 300if voice chosen | 750 | 1,500 |
| Messaging conversations | Unlimited | Unlimited | Unlimited | |
| Conversations | ||||
| Answers in your words, from your own website and documents | ||||
| Takes bookings, with the questions you choose | ||||
| Takes quotes and enquiries | ||||
| Customers change or cancel their own bookings | ||||
| Hands over to a person the moment one is needed | ||||
| Works to your opening hours | ||||
| Your own assistant name, tone and conversation flows | ||||
| Bookings and the diary | ||||
| Bookings into your Google, Outlook or Microsoft 365 calendar | ||||
| Availability checked first, so it never double-books | ||||
| Offers the nearest free slots when one is taken | ||||
| Reminders by WhatsApp or text, with replies handled | ||||
| Multiple calendars and team routing | ||||
| Leads and your team | ||||
| Every enquiry scored hot, warm or cold, with a reason | ||||
| One team inbox for every conversation, live | ||||
| Take over any chat, then hand it back | ||||
| Call summaries: who rang, what they wanted, what's next | ||||
| Returning callers recognised, bookings known in advance | ||||
| Call recordings, with the caller told, deleted on your schedule | ||||
| Email alerts for bookings, enquiries and handovers | ||||
| Multiple users on the dashboard | ||||
| Insight | ||||
| Questions it couldn't answer, ranked, with a weekly email | ||||
| Teach it an answer once, used from the next message | ||||
| Analytics: busiest hours, conversion, lead mix, top questions | ||||
| Setup, support and trust | ||||
| Built, trained and tested for you before launch | ||||
| Widget in your colours, logo and assistant name | ||||
| Every connection checked daily, warned before it expires | ||||
| Data held in the UK and EU, each business kept separate | ||||
| Support | Priority, monthly review | Priority, quarterly review | ||
| Locations or numbers | 1 | 1 | 1 | Up to 2 |
Prices per month, excluding VAT, with a one-off setup fee. No long contracts. The assistant reads typed messages and button taps; photos, voice notes and attachments are passed to your team.
Integrations
Works with the systems you already use.
Your receptionist can check real availability, book straight into your system and log every enquiry where your team already works. Each one is connected and tested with you during setup.
Ready to connect
Offers free times from your hours and calendar, then books, moves and cancels.
Bookings into your calendar, with availability checked first.
Logs every enquiry as a contact with a note, and books through your HubSpot meeting link.
Booking requests are emailed to you to confirm or decline.
Industry systems
Your equipment, live availability and Booqable's prices plus your delivery rule. Creates reserved orders and tracks their status.
Quotes from your rate card and creates bookings in HireHop for your staff to confirm. No live availability check.
Logs enquiries as quote jobs, offers free times across your team, and books, moves and cancels quote visits.
Offers Phorest's own free times per service, then books, moves and cancels appointments.
Logs enquiries, valuation requests and handovers, and shares your valuation booking link. Viewings are booked in your calendar.
Logs enquiries as requests and books assessment visits. Coming soon.
Built for you
We build direct integrations where it's worth it. Our first, for a plant hire depot, lists equipment, checks live availability, quotes with delivery, takes provisional bookings with a signing link and hands over to staff.
Estate agents: Reapit, Alto, Jupix, Rezi. Hire: inspHire, MCS-rm, Point of Rental. Trades: Commusoft, Tradify, Fergus, Powered Now. Salons: Fresha, Timely, Booksy. Dealerships: Keyloop, Pinewood, MotorDesk.
Product names belong to their owners and are listed to show compatibility, not partnership. If your system isn't here, ask: if it can accept a booking or an enquiry, we can usually send it one.
Not sure which channel is right for you?
Book a free demo. We’ll audit your current customer journey and recommend the fastest path to zero missed enquiries.